• If you need support for any eMailStor services or products, please send an email to our Support Ticket system at This email address is being protected from spambots. You need JavaScript enabled to view it. and our team will assist you there
  • Support is NOT provided over any other system including Whatsapp, Messenger, SMS or other
  • Our business hours for general support are Mon - Fri, 8.30am to 5.30pm
  • After hours support will only be provided for issues of a critical nature and as a result of an issue on our systems
  • Support is provided for eMailStor services and products only
  • Note that in cases where Teamviewer is used for remote troubleshooting, version 12 is the only supported version currently